Deerness Distillery Delivery Information
Christmas Delivery
Dear valued customers,
We know that the timing of your Christmas gifts’ arrival is critical and we’re here to help ensure a seamless process. Please mark your calendar for the key dates in our flestive shipping schedule.
The last day to place your orders is Friday, 17th of December. To ensure your orders are en route to their destinations promptly, we’ll be posting them out on the following Monday, 18th December.
However, we urge you to make your purchases before these dates. Being located on a beautiful Island away from the mainland, we cannot guarantee that orders made on or after the 18th of December will arrive in time for Christmas.
We appreciate your understanding and cooperation, and we’re here to assist should you have any queries.
Thanks,
The Deerness Distillery Team
Delivery Information
At Deerness Distillery, we understand the importance of getting your order to you quickly and safely. That’s why we offer reliable delivery services to ensure your spirits reach your doorstep without any hassle.
Free UK Delivery Over £50
We’re delighted to offer free UK delivery on all orders over £50. Simply add your favorite products to your cart, and once the order total exceeds £50, you’ll automatically qualify for free delivery.
Delivery Charges for Orders Under £50
For orders under £50, we use Parcelforce’s Express 48 Hours service and Royal Mail’s Signed For Second Class Small Parcel service to deliver your items.
The delivery charges are based on the total weight of your order and the chosen courier, as follows:
Parcelforce Express 48 Hours:
– When the order weight is between 2.00001 kg and 30 kg, the delivery charge is £7.80.
– When the order weight is between 30.0001 kg and 60 kg, the delivery charge is £13.
– When the order weight is between 60 kg and 999 kg, the delivery charge is £20.
Royal Mail Signed For Second Class Small Parcel:
– When the order weight is between 0 kg and 2 kg, the delivery charge is £4.
Please note that all orders are shipped Monday to Friday, the day after payment is received.
We aim to provide a seamless shopping experience, and our efficient delivery services ensure you’ll enjoy your Deerness Distillery products in no time.
Free Collection From the Distillery Is Now Available! 👋
We’re excited to announce that we now offer a free collection from the distillery option for customers in our community who are Orkney-based.
Deerness Distillery values your support and is delighted to provide this convenient alternative to help you save on shipping costs. When placing an order on our website, you can choose the collection option during checkout, and your order will be available for pick-up at the distillery.
With this newly added feature, we aim to fulfil your every need when choosing your spirits, while fostering a closer bond as part of the Deerness Distillery family. We look forward to seeing you soon.
Collection Procedure
We understand that anticipation can often accompany placing an order.
Our new collection system ensures your orders are ready for collection just two working days after you place your order.
For example, if you order on a Monday, you can expect your package to be ready by Wednesday.
However, if you need your order earlier, we extend a warm invitation for you to call us on 01856 741264 and we will try our very best to get your order ready sooner.
Rest assured, we’re always here to address your concerns or answer any queries. It’s vital to us that you feel cared for, understood, and valued every step of the way.
