Terms and Conditions of Sale
It is important to read these terms and conditions carefully as they affect your rights and liabilities under the law and set out the terms under which Deerness Distillery Ltd (“we”) makes its products available to you. Deerness Distillery Ltd is registered in Scotland under company number SC 531754and our registered office is Deerness Distillery Ltd, Newhall, Deerness Orkney, Kw172QJ.
Our online shop is for use by residents of the United Kingdom only. All orders for goods placed by you via the online order form shall be deemed to be an offer by you, the buyer, to purchase goods pursuant to these terms and conditions. You, the buyer, shall be responsible for ensuring the accuracy of the details provided in your order and we will not be obliged to accept an order unless all details requested have been provided correctly.
You, the buyer, must be aged at least 18 years to purchase from Deerness Distillery Ltd, by making the purchase you are confirming to us that you are at least 18 years old. In the UK it is illegal for any person under the age of 18 to buy, or attempt to buy, alcohol for themselves or for any other person under the age of 18.
All products offered are subject to availability. We will contact you within 3 working days of receiving your order if we cannot fulfill your order.
All prices are shown in GBP (British Pound). The total price we charge you for the goods in your order includes all applicable taxes payable in the UK. Prices shown on the site for any products or services offered are subject to change without notice. Deerness Distillery Ltd reserves the right to alter the prices of the goods on offer online at any time without prior notice.
Any price changes will be notified and confirmed to you before dispatch to give you the opportunity to cancel your order.
Prices shown for products on the site are not inclusive of delivery charge. You will be advised of the cost of delivery on the website at the time your order is accepted.
Our store is hosted on WooCommerce. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
We use PayPal Payments to accept payments allowing you to use your credit/debit card for payment.
Your payment details will be encrypted to minimise the possibility of unauthorised access or disclosure. Authority for payment must be given at the time of order. You will be automatically charged for your order once your payment details have been accepted. Our liability to you in connection with any order will not exceed the total price charged for the relevant items.
As all products and services are subject to availability, there will be no contract of any kind between you and us unless and until we actually process and dispatch the goods to you. At any point up until then, we may decline to supply the goods to you without giving any reason.
Deerness Distillery Ltd can only deliver distilled spirits to addresses within the UK. This excludes Northern Ireland.
We can deliver to your home or work address, as you have entered it on the order, we cannot accept any liability if the quoted address is incorrect or incomplete. Deliveries to work addresses shall be deemed successful if a representative at that address accepts and signs for the goods. We cannot deliver to PO boxes.
Orders will normally be delivered within 10 days of dispatch, and we will always do our best to fulfill your order as quickly as possible. If your order is time specific, say for a birthday, special occasion or Christmas please contact us prior to ordering.
We do our best to secure delivery within 28 days of the date of your order, but shall not be liable for loss occasioned by delay in delivery arising out of any cause beyond our control.
In the event that the order is returned to us by the courier or otherwise due to non-delivery, Deerness Distillery Ltd gives the purchaser the option of resending the purchase at the purchaser’s expense or refunding the purchase less the cost of postage and packing.
Returns & Refunds
We hope you will be happy with your purchase. When you get your package please check carefully and notify us, within 2 days, if you have the wrong item, or if it has been damaged. If goods are damaged you should contact us straight away at firstname.lastname@example.org
Purchasers may cancel the order by informing Deerness Distillery Ltd within 7 days of receiving their order. Please return it to us unopened sealed and in original condition and within 7 days of the date cancelled, for a refund. All shipping back to us is paid by the customer, and we are unable to refund you for your postal fees. Liability for loss or damage during transit is also the responsibility of the purchaser.
Deerness Distillery Ltd will refund the purchase within 30 days of you notifying us about the return, to the credit/debit card or PayPal account used to make the purchase.
If you have an order query, please email us at email@example.com or call 01856 741264 or write to us at:
Deerness Distillery Ltd, Newhall, Deerness, Orkney, KW172QJ, Scotland
This site www.deernessdistillery.com (“the Site”) is operated by or on behalf of Deerness Distillery Ltd. When you view the Site, your visit and any disputes arising from it are subject to this Disclaimer, and our Terms and Conditions of Use.
We have taken reasonable steps to ensure that the Site and all information provided on or through it is accurate. However, Deerness Distillery Ltd assumes no responsibility for information contained on this Site and disclaims all liability in respect of such information.
We shall not be held liable for any losses you suffer, including any indirect or consequential loss, including but not limited to loss of business or profits or any other financial loss arising out of or in any way connected with the use of this Site.
Deerness Distillery Company are not responsible for the content of any sites directly or indirectly linked to or linked from any pages on this Site. If you consider any linked pages to be inappropriate, illegal or offensive please contact us.